FAQs
Frequently Asked Questions
Multiple services to offer you
How far is Rafael Núñez Airport from the Historic Center of Cartagena?
Your private chauffeur will welcome you at Rafael Núñez Airport, conveniently located just 10–15 minutes from the Historic Center, where most of our luxury properties are located.
Does the accommodation include airport transfers?
Absolutely. We provide seamless private transportation for both your arrival and departure, ensuring a smooth and stress-free journey.
Is Cartagena safe, and do you offer secure transportation outside the walled city?
The Historic Center is safe and tourist-friendly. If you’d like to explore beyond, our concierge can arrange private transportation with trusted local drivers for your peace of mind.
Where exactly are the properties located?
Most of our exclusive residences are located in the heart of the Historic Center, within walking distance of Cartagena’s iconic landmarks, upscale restaurants, designer boutiques, and vibrant nightlife.
Where can I exchange U.S. dollars for Colombian pesos?
You’ll find many reputable exchange offices nearby. For added convenience, our concierge can arrange a trusted currency exchange service directly at your property.
Is alcohol consumption allowed on the streets of the Historic Center?
Officially, it’s not permitted. However, many guests enjoy their drinks discreetly in cups. Our concierge can advise you on how to enjoy Cartagena safely and stylishly.
What is the recommended dress code for nightlife?
Cartagena’s nightlife blends sophistication and tropical charm. We suggest closed shoes, stylish shorts or trousers, and at least a light shirt or sweater. High-end venues may have dress codes, and we’re happy to advise based on your itinerary.
Are there golf facilities nearby?
Yes, a scenic golf course is just 25 minutes away by private car — perfect for a game with Caribbean Sea views. Transportation can be arranged at your convenience.
Is food available 24/7 in Cartagena?
Late-night food is typically limited to fast food like pizza and hot dogs. However, our concierge can recommend and coordinate select late-night gourmet options where available.
Can I bring guests to the property?
Of course. Guests are welcome with valid ID, and we kindly ask that you notify us in advance for smooth access arrangements.
How long is the island tour, and what are the usual hours?
Island experiences typically last about 8 hours, from 10:00 a.m. to 5:00 p.m., featuring private boat service and personalized itineraries to exclusive destinations.
How many days are ideal for a full Cartagena experience?
To truly unwind and explore, we recommend at least 5 days and 4 nights. This offers the perfect balance of relaxation, culture, gastronomy, and nightlife.
What local dishes should I try, and where?
Don’t miss the fried coconut rice, fresh local fish with crisp plantains, salad, and “agua de panela” (a traditional sugarcane drink). For a refined local dining experience, we recommend Cande, one of the city’s most iconic restaurants.
Will I need a power adapter for my electronics?
If you’re coming from the U.S., Canada, or Mexico — no adapter is needed (110 V / 60 Hz). For European visitors, we provide high-quality adapters upon request.